Returns & Exchanges
At Theater, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn and tagged items. If your selection doesn't take center stage in your wardrobe, we are here to help with a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging, ensuring all designer tags remain attached and the garments are in pristine condition.
Ship It Back
Print your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
