Frequently Asked Questions

Everything you need to know about your Theater shopping experience.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international shipping.

How do I return an item that doesn't fit?

Theater offers a 30-day return policy. Items must be unworn, with original tags attached, and in their original packaging to qualify for a full refund.

Are your garments true to size?

Most of our collections follow standard sizing, but we recommend checking the detailed size guide on each product page for specific measurements.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Can I track my order in real-time?

Yes, once your order is dispatched, you will receive a tracking number via email to monitor your shipment's progress.

Do you restock items that are sold out?

Our most popular pieces are often restocked. You can sign up for 'Back in Stock' notifications on the product page to be alerted immediately.